terms and conditions for hotel reservations at greystreethotel
1. to guarantee a reservation to be held for your arrival
date either pre-payment, a credit card or if a corporate reservation
with credit agreement with Niche Hotels is in place, a commitment
on headed paper to pay for the room must be given.
2. should the room need to be cancelled, this may be done
in writing 24-hours prior to the booked arrival date at 9am
without penalty.
3. for continuity all amendments must also be made in writing.
4. should the room need to be cancelled after 24-hours prior
to the arrival date the full amount of the booking less VAT
for the first night will be due and taken on that date, any
future nights on a multiple night booking will be automatically
released unless requested to continue to hold the room or rooms
for the remainder of the stay by the booker both verbally and
then in writing. If the booking is a multiple night stay and
the rooms are requested to be continually held, the booker
understands that they are already within 24-hour cancellation
for the next night and will agree to pay for the accommodation
should they require to cancel.
5. the hotel management and staff will do all they can to
assist guests and bookers of accommodation, but amendments
to bookings are the sole responsibility of the booker and/or
guest.
6. special town events taking place can dramatically change
the terms and conditions and if booking for or during one of
these occasions the booker will be informed at the time of
placing the booking as pre-payment and restrictions may apply.
7. for further information on terms and conditions contact enquiries@nichehotels.com |